Urban Collective Footwear strives to provide you with the highest levels of customer service including protecting your privacy. The collection and storage of personal information by Urban Collective Footwear complies with all the National Privacy Principles as established by the Privacy Act 1988 (Clth).
The personal details which are collected include name, address, phone number and email address; and such details are reasonably needed for the purpose of conducting our retail business including processing online orders and credit card payments and organising deliveries to customers.
Furthermore, the details collected allow us to contact customers with information about online and in-store promotions via mail or email. At no time will the information you have provided on the website be shared with other third parties other than for the purposes of conducting our retail business. If you choose not to provide us with certain personal information we may not be able to provide our services to you.
In line with the National Privacy Principles we make all reasonable attempts to ensure that the information we hold about customers is accurate and up to date.
Customers are asked to advise us if their personal details change so that we can update our records. Customers are also able to access their personal details which are held by Urban Collective Footwear at any time via the website and update these, themselves. If at any time, a customer no longer wishes to receive communications from Urban Collective Footwear or if they wish to have their personal details removed from our database; they can request this via email, using the Contact Us page or e-mail us at firstname.lastname@example.org and staff from Urban Collective Footwear will comply with this request.